Successful Workplace

We just spent three weeks trekking across a section of the Himalaya of Nepal. We started in Phaplu, well south of our objective of Mera Peak and had to not only travel a significant distance, but gain an astounding 5000 m in altitude (15,000 feet). We had other options, sure, so why didn’t we just […]

The following is a guest blog by Tom Molyneux. Tom is a business process consultant at some of the largest enterprises in the world. His experiences in the strategic use of technology give him thoughtful insights into the rapidly changing world we live in. Tom is stepping in while Chris climbs in the Himalaya. ——————————————- […]

The following is a guest blog by Tom Molyneux. Tom is a business process consultant at some of the largest enterprises in the world. His experiences in the strategic use of technology give him thoughtful insights into the rapidly changing world we live in. Tom is stepping in while Chris climbs in the Himalaya. ——————————————- […]

The following is a guest blog by Tom Molyneux. Tom is a business process consultant at some of the largest enterprises in the world. His experiences in the strategic use of technology give him thoughtful insights into the rapidly changing world we live in. Tom is stepping in while Chris climbs in the Himalaya. ——————————————- […]

What should I be doing and when?  Where do my activities fit into the big picture?  If I do a great job, who will know?  What, exactly, are my goals?  Business process management, done well, needs to answer these questions for everyone from the top to the bottom.  Gone are the days when management was in the […]

Thank you, Process Excellence network for publishing my “Seven Deadly Sins of Business Process Management” article this morning. A recap of the ‘sins’: Taking the word ‘management’ in vain Working in process silos Reinventing the wheel Making it hard to find Failing to keep it up to date Making it hard to understand Failing to […]

We’re about to take our second trip to Nepal this year and we’re in the middle of our process for getting ready. It has all the elements of BPM, even without the “B”. Our success on the trip is heavily dependent on how well we manage processes. Here is a breakdown of our tools for […]

There is unending debate about what the term BPM means, and for good reason. Business and process are semi-redundant terms applied to nearly everything in the world of commerce, and slapping ‘management’ on the tail end is the perfect recipe for confusion. BPM could be represented visually something like the picture below. In the real […]