COO obsessions: The Target Operating Model

TOM: Target. Operating. Model.

Three letters or three words, whichever way you look at it they might as well spell OCD for the COO. Whenever there is a change directive from on high the beleaguered COO thumbs through the manual of requisites and happens on the well worn page with the entry for Target Operating Model, that final stage and ultimate goal that describes where this change will lead you, the 'to-be' state where all your Processes, Data, Technology, People and everything else will be beautifully printed in glory.