Successful Workplace

In a previous post I commented on the lack of innovation in retail banking in the UK and in other European countries. Riding the waves of the digital revolution, there is no doubt that most retailers will eventually adopt an omni-channel (‘OC’) approach to customer service. But is this equally true for retail banks? With […]

Change has always been one of the most important wheels driving the IT industry. IT product vendors, systems integrators, technology vendors, a plethora of consulting service providers –- all partner with customers to engineer, deliver and enable change in some form or the other. At the same time, even as they facilitate change directly or […]

First, ask yourself, “What is the purpose of an education system?” If your answer is, “To provide the structure for training people in subjects that align with their skills needs”, you’d be thinking in the pre-disruption way. You’d be thinking of people as products, fed information in a proscribed manner, in a structured setting and […]

LinkedIn confirmed it’s acquisition of the news reader app Pulse this week, a deal valued at approximately $90 million, 90% in the form of company stock and 10% in cash. While it’s not immediately clear where this will lead the Pulse team state “We’re still working together on the product you love, and will continue […]

While writing a recommendation for a friend on LinkedIn earlier this week, I realized I was doing something that I couldn’t have imagined doing few years ago. You’re probably thinking, ‘Sure, it’s not like LinkedIn has been around forever’. But it wasn’t about LinkedIn. It was more about the recommendation itself. It was for someone […]

Welcome to 24 x 7 x 365 connectedness and the challenges that come with an always-on world. That world is generating data, loads of data. And the more we’re ‘on’, the more data, and the more reason to be ‘on’. It’s a never ending cycle of chasing our data tail. Evolving technology and people That […]

In September I wrote an article about The Social Business Equation. In it I explained how trust and transparency will likely be the new currency in this connected age as consumers and corporates engage with each other on deeper levels than before. Living in a cynical world you’ll begin to question just why businesses are being […]

That’s the creative tag line for Makie Lab, a UK-based startup that allows children to design their own custom dolls via the iPad, print them on a 3D printer, and have them delivered in the space of two weeks. It is a personalized service standout story. Space This service knows its audience. If there’s one […]

LinkedIn is reportedly buying Pulse, a news reading app that will move LinkedIn even closer to being a content site and not just the world’s resume and recruiting source. Adding that to the LinkedIn Influencers program that serves up content from influential folks and this represents major change just this year. This move tips their […]

In a recent blog called Digital Disruption I talked about the issues that established companies have from start-ups unencumbered by assets, infrastructure and thinking that locks them in and prevents them from innovating. The ability to look at the current world through fresh eyes and identify the opportunities would seem to be perfect. Now is […]

Most of the information I read about disruption focuses on the fact it is happening all around us and warns that organizations should be prepared to deal with it. A quick read of the news tells me that it is already too late for some and getting very late for others. I’ve even written about […]

Google knows what it’s doing. The Chromebook Pixel represents a step towards a completely cloud-based future, so much so that I’m willing to bet that in the next 5 years it will usher in Cloud Cities; towns and communities where the entire population have fully embraced an always on, mobile and cloud based infrastructure. The […]

Over at Techcrunch there’s an interesting story of how Condé Nast has grown it’s portfolio of companies not through further media investment but instead with a niche fashion jeweler. It may sound like an odd choice, but given they also own Vogue, it makes perfect sense to marry media and jewelry audiences with each other. […]

We all know them. The people who always find their way through transformation, disruption, and chaos while making it seem easy; just like another day. They are usually the person that you, your family, or your organization go to when things go crazy. They are able to stay calm, cool, collected, and have an uncanny […]

How many times have you stared at the features list of an Audi or BMW and played with their online configuration game trying to create the most expensive version ? Even trying to spec the sounds system and associated functions is mind-boggling I find it amusing and yet somewhat odd that the focus is on the […]

While we marvel about technology we can easily forget how disruptive it is for many people. Baby boomers are supposedly between 49 and 67 years old and spent some to most of their careers pre-Internet, pre-cell phone, pre-social, -cloud and -mobile…certainly pre-user-friendly analytics and big data. In many cases, we have a population still able […]