Successful Workplace

We live in an increasingly competitive world, but more importantly, we live in a world where quality information doesn’t demand a premium. Anyone with a browser can know the most competitive details about pricing. Imagine the surprise when the United rep asked for a credit card before she could apply upgrade coupons to a flight […]

As we approach Christmas, every logistical network in the world is being stretched to its maximum. In fact, this week brings the highest volumes and most stress of the year for the companies that move consumer goods and people everywhere in the world. What will appear seamless to us (hopefully) is driven by a remarkable […]

Every now and then we get a glimpse of the future from a short news story without a great deal of fanfare. We had one of those glimpses today with Facebook’s new Ship to Friends app. The Next Web (TNW) covered it in a quick read that gave us this pitch from Facebook: Ready to […]

Selling data is nothing new. Marketers have engaged in a brisk trade in personal information for many years. The growing ubiquity of data, however, combined with new ways to analyze massive, diverse and fast-moving information increases the value of data significantly. Data is the the fuel for the modern analytics engine. Suddenly, the only thing […]

When you think of railroads, do you think of high tech? Maybe you’re like many who think of trains as a quaint, lingering sign of a simpler time. The reality is that today’s railroads are a far cry from the business of even a few years ago. Technology and trains While their paths may be […]

As a long-time frequent flyer on United, I had a front row seat for their merger with Continental. This was one adventure that for which I didn’t make a reservation and a trip I didn’t have the option to skip. With years of miles behind me, I wasn’t about to start over with another carrier […]

Human beings were designed to make decisions on the fly. From early man fleeing predators to our current world of fast and furious decision making, we’re well suited to thinking on our feet. Information at rest So why then, do we we still use systems that rely on putting information into neat containers that then […]