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Why hasn’t process data been treated fairly?

September 22, 2011 | | 4 Comments

I was recently asked, “Do you ‘fix’ processes before implementing a business process management system (BPMS)?” This is a very good question and something that sparks great debates whenever it comes up….how much time should be spend documenting processes that exist, especially if processes are seriously flawed? I’ve said many times that if you don’t start with the processes you have, good or bad, […]

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