Successful Workplace

Picked up on an interesting tweet this weekend of a Business Insider article titled, “Facebook Investor Roger McNamee Explains Why Social is Over”. Since most technology people and the pundits are still explaining why Social needs to exist, it grabbed my attention. Roger McNamee’s presentation of “10 Hypotheses for Technology Investing” was the driver for […]

Expertise We can all agree that ‘expertise’ generally represents mastery of the way of accomplishing something.  To become an expert, an individual masters the known, agreed-upon way and joins a club of those who have achieved the same level of mastery. They receive reinforcing, positive feedback for being so good at their ‘thing’…and for doing that thing in the known, agreed-upon […]

End user interaction must be the mantra of great BPM.  It needs to be said because it often isn’t. Hard to believe?  Believe it.  I’m in and out of enormous corporations that struggle to find ways to reach the end user, and have looked at many technologies to do so.  A growing number see that […]

BPM is a globally-themed concept that has remarkable similarities from country to country.  In line with that, the following is a guest blog by Janne Eriksson of Sweden, a business process management professional who works in the Nordic Countries: I recently read an article by Swedish researcher Anna Rylander (University of Gothenburg) about Design Thinking.  […]

I will cohost a webinar with Northrop Grumman on May 31st to discuss and field questions on the APQC Frameworks Study and process maturity.  To download the Study with webinar details, click on the image below. From a process perspective, companies grow up and mature the same way humans do.  They nearly always start in […]

I was finally able to find a purpose for the QR (or quick read) code scanner on my Blackberry.  Only two months after I downloaded it for a reason I can’t recall. I immediately start to think about how we’ll use it?  Is it a way to look up product info at Best Buy?  Is the […]