Successful Workplace

The spectrum of views brought by adherents of social media in the workplace ranges from one extreme of, “If you build it, the rationale will come” to the other of, “Don’t implement anything without a clear strategy for how to use it.” There’s a logic to both arguments as any new technology pattern has the […]

Expertise We can all agree that ‘expertise’ generally represents mastery of the way of accomplishing something.  To become an expert, an individual masters the known, agreed-upon way and joins a club of those who have achieved the same level of mastery. They receive reinforcing, positive feedback for being so good at their ‘thing’…and for doing that thing in the known, agreed-upon […]

We had a great call with Gartner yesterday that helped shift my views on social BPM ever so slightly, but enough to inspire a blog.  The discussion centered around blending classic content collaboration with a realistic social strategy.  It is clear from the blogosphere, conferences and (most importantly) customer conversations that many enterprises are trying to get their […]

I’ve decided that ideas that can’t stand up to the scrutiny of a public forum are candidates for the scrap heap.  That doesn’t mean that that everything is up for public debate or that nothing should be ‘skunk works’, but a broad discussion can certainly find a new paradigm or better way of doing things.  […]

A coworker shared a LinkedIn function that creates a graphical map of your contacts.  I created my own and marveled at the pretty colors and curving lines.  Other than looking like a new and highly personal art form, what did it mean? Truth be told, I’m still not entirely sure.  Yet I keep looking at […]

Apple introduced the new iMac today.  Faster processors, more graphics umph and an HD camera.  It puzzled me at first as I tried to reason why an HD camera would matter on a very stationary PC.   Then it dawned on me that what I was seeing was another step in the direction of ‘social’.  We’re […]

One after another, the most ‘fringe’ of concepts of the Internet Era become the new way of doing business.  Skeptics beware…the most unlikely of web ideas seems to eventually become the norm in business.  We’ve watched YouTube move from “a wild-wild West of content — a place where marketers shied away from uploading their commercials, […]