There are two things we can expect every morning when we wake up. The first is that the sun has returned from the other side of the world and the ...
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Can IT organizations deliver business outcomes?
The Gartner AADI Conference in London kicked off this morning with a ...
Big Data ends the era of hunch and extrapolation
I made great money in college recruiting people for focus groups. Those ...
The CIO is driving IT toward a cliff
There’s an increasing perception across the enterprise that the role of the ...
It only takes seconds to lose a customer
Getting the right information on demand is an eternal problem of today’s ...
Get a jump on the next twenty years of technology
After so many years in technology, I find it hard to see ...
Dark clouds on the horizon of cloud computing?
Cloud is red hot. You can’t attend a conference or take two ...
Latest News
Of course Google takes on Spotify and Pandora — it’s a pay as you go world
Today at Google’s Developer Conference (IO) the crowd was treated to the announcement of Google Play, the brand new service that offers a Netflix-style access to music content for as low as $9.99 per month. The announcement rocks the world currently dominated by iTunes, Spotify and Pandora. Google Play offers not just access, but the […]
I know what you did in Aisle 5
Indoor mapping of consumer location is the latest arrow in the quiver of the retail marketer. When marketers know where things are happening, they can develop interesting patterns for where to put resources like people, signage and information technology. Geolocation also provides the remarkable ability to spot the patterns that predict what to expect from […]
A different type of shark encounter
If you have been bitten by the process bug, like me, then you always see parallels between business, process, and everyday life. It drives my wife, mother, and friends crazy, but I always see them, and it is usually in the context of how I can make the process better at the airport, church, restaurant, […]
The business world is but a stage
Everyone enjoys a good movie, play, concert or any public performance and work is simply no different. I recently saw Prince for the second time, knowing that he gives a nonstop, thrilling performance that gets the crowd dancing in their seats. When the curtain comes down, people are left screaming for more and demanding multiple […]
Need to Benchmark? Don’t wander Too Far from Home.
If you’ve followed this benchmarking series, you know there has been a lot of information shared around benchmarking peer groups or those you compare yourself to when you conduct a benchmarking project. My message in this post is that you don’t have to go outside of your own organization or value chain to get highly […]
“Always be ready” Business lessons from a rock star
I’ve long maintained that the business world can learn a lot from the arts community. Here’s another example. Great Big Sea is a band from St. John’s, Newfoundland, that blends traditional Newfoundland folk music with pop/rock. This year, they’re celebrating their 20th year in the music business. In that time, they’ve grown from playing the […]
Why don’t we just Hadoopify it? Datameer at InterOp Las Vegas
Matt Schumpert took the stage at the InterOp Big Data Workshop in Las Vegas yesterday to talk about the myths and realities of Big Data. Matt is Director of Solutions Engineering at Datameer and has customers that include Visa, Sears, and three out of the worlds largest five banks. He’s an expert on Big Data […]
Big Data into the future – InterOp Las Vegas
The InterOp Big Data Workshop ended today with a panel covering Big Data into the Future, led by VentureBeat Founder and CEO Matt Marshall. The lineup was made up as follows: Justin Erickson, Senior Product Manager, Cloudera Ajit Gupta, CEO, Aryaka Stefan Groschupf, Co-founder and CEO, Datameer, Inc Bruno Aziza, VP, Worldwide Marketing, SiSense Getting into it Marshall started off by pointing out […]
I have all the data in the world…now what? InterOp Las Vegas
The Big Data Workshop at InterOp Las Vegas wrapped up the morning with a presentation on Big Data requirements by John West, CTO and Founder of Fabless Labs. John kicked off with the challenge of having your enormous data set all ready to work with when you discover any one of the following problems: Your […]
Forget the ‘big’ part for a moment…think about data – InterOp Las Vegas
Sometimes, just sometimes, what happens in Las Vegas shouldn’t stay in Las Vegas. That was clearly the case this morning when TIBCO CTO Matt Quinn took the stage to talk about the myths and realities of Big Data. In Why Big Data Won’t Make You Smart Rich or Pretty, Quinn provided his perspective on Big […]
Real-time marketing or right-time marketing?
Real-time marketing is all the rage, though as TIBCO Loyalty Lab’s David Rosen is quick to point out, brands really need to be focused on right time marketing. “The speed and reaction of marketing needs to be relevant when the consumer is discovering, shopping or sharing,” he said. Brands need to act with relevance and […]
The micro market crash, brought to you by social media
Just over a week ago, the U.S. stock market plunged in early afternoon trading with the S&P 500 losing $121 billion of its value within minutes. This happened after a fake tweet appeared on the Associated Press’s twitter feed describing a terror attack on the White House. During the momentary plunge, the Dow fell 145 […]
Standard operating procedures can make you more flexible
Most people think standard operating procedures are a strait jacket that limits their flexibility. Yet in our increasingly complex world of work, with so many possible decisions and steps, clever use of standards can liberate. They can actually make it easier to tailor customer experiences at low cost. Consider how standards are helping the Cleveland Clinic, rated one […]
The workplace is no Kentucky Derby
The 139th Kentucky Derby will be held today at Churchill Downs and a sizable chunk of the world will be watching as this 2-minute long race crowns a champion. So much build up and hype surround this one race…these two short minutes, that it pulls in people who have nothing to do with the sport. The favorite […]
Who needs Apple if everything is a mobile device?
In a story everyone could enjoy, Heineken announced the creation of special beer bottles that are connected devices. That story raises a great point…why should humans ‘carry’ a single mobile device when everything we come into contact with can be the point of interaction? If we think about it, the idea that our desktop, tablet, […]
Building Your Benchmarking Team
In this installment of the benchmarking series I cover team composition. The team is a critical aspect of any project and a benchmarking effort is no different. There are roles on a benchmarking team that you’d expect to see on any project team, but there are some that are unique to this type of project. […]
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How dare you text when I’m speaking
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Young people hate LinkedIn
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Is there anything we can’t do while texting?
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You had me at, “Would you like a grande latte?”
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Translating healthcare’s Rosetta Stone
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Delete…the easy solution for lousy loyalty programs
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Work is not a popularity contest…oh, wait…yes it is
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Despite Tableau IPO excitement, are we headed for the end of the standalone application?
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Can IT organizations deliver business outcomes?
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Of course Google takes on Spotify and Pandora — it’s a pay as you go world
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